PAM+

The back office, one console.

PAM+ is Bounty's player access management back office. It brings player, payment and commercial records into one operational workspace, so support, VIP and commercial teams stop switching between admin tools.

Book a Pilot
MP
Player P-22917Verified · VIP Gold · Active
PaymentsSessionsBonusesTickets
  • DepositCard€500Completed
  • WithdrawalBank€1,200Pending review
  • DepositE-wallet€250Completed
Ticket #4821 · internal note addedOpen ticket
Sample data for illustration.

Capabilities

What PAM+ does.

  • PlayersSearch players, open the profile and review verification and login history.
  • PaymentsDeposits, withdrawals, wallets and transactions in one place.
  • Games and playGame list, observed game providers, play history and recent sessions.
  • Bonus managementActive bonuses, bonus drafts, reports and policy settings.
  • VIP programMembers, levels, benefits and a points ledger.
  • Affiliates and agentsPartners, commission reports, marketing spend, agents and credit.
  • SupportTickets with conversation and internal notes, VIP support and channel settings.
  • ContentBrands, domains, pages and text translations.
  • ReportingBetting and profit reports alongside the operational records.

What's inside

43 destinations, one sign-in.

The operational tools your teams use every day, organised in one sidebar and governed by the same access model.

  • Dashboard
  • Brands
  • Domains
  • Users
  • Verification
  • Login history
  • User CRM
  • Deposits
  • Withdrawals
  • Wallets
  • Transactions
  • Game list
  • Play history
  • Active sessions
  • Betting reports
  • Bonus management
  • VIP levels
  • VIP benefits
  • Points
  • Agents
  • Affiliates
  • Commission reports
  • Pages
  • Translations
  • Tickets
  • Support settings

In practice

How it feels to use.

  1. 01FindSearch the player or the record.
  2. 02ReviewCash, sessions, bonuses and tickets together.
  3. 03ActReply, add a note, save a bonus draft or a VIP change.
  4. 04RecordEvery change stays with the record.

Who uses it

Teams that live in PAM+.

FAQ

PAM+: common questions

Does PAM+ replace our player account platform?

PAM+ is an operational workspace over your platform's data. It reads your records and maintains selected ones, such as tickets, bonus drafts and VIP configuration.

Can PAM+ award bonuses or pay withdrawals?

PAM+ holds bonus drafts, policy settings and payment views. Awarding bonuses and executing payments depend on integration with your platform, set up with you.

Who can see player data in PAM+?

Access follows the same roles and permissions as the rest of Bounty, and login history is recorded.

The rest of the workspace

Works with the other three.

See PAM+ on your own data.

Book a pilot. We set Bounty up in your environment with your data and definitions.

Pilot on your data

Pilot: your data, in your environment. Demo: sample data, access reviewed within one business day.