PAM+
The back office, one console.
PAM+ is Bounty's player access management back office. It brings player, payment and commercial records into one operational workspace, so support, VIP and commercial teams stop switching between admin tools.
- DepositCard€500Completed
- WithdrawalBank€1,200Pending review
- DepositE-wallet€250Completed
Capabilities
What PAM+ does.
- PlayersSearch players, open the profile and review verification and login history.
- PaymentsDeposits, withdrawals, wallets and transactions in one place.
- Games and playGame list, observed game providers, play history and recent sessions.
- Bonus managementActive bonuses, bonus drafts, reports and policy settings.
- VIP programMembers, levels, benefits and a points ledger.
- Affiliates and agentsPartners, commission reports, marketing spend, agents and credit.
- SupportTickets with conversation and internal notes, VIP support and channel settings.
- ContentBrands, domains, pages and text translations.
- ReportingBetting and profit reports alongside the operational records.
What makes it different
Where PAM+ goes further than a dashboard.
- A back office in the same workspace.PAM+ brings players, payments, wallets, bonuses, the VIP programme, agents, affiliates and support tickets into the same place as the analysis.
- One definition of every number.GGR, NGR, FTD and bonus cost are defined once, with the assumptions written down in Report Settings. Finance, CRM and the board read the same figure.
- Answers become owned work.Comment on an answer, mention a colleague and track it in a shared queue. The discussion stays next to the evidence, and nothing gets lost after the meeting.
What's inside
43 destinations, one sign-in.
The operational tools your teams use every day, organised in one sidebar and governed by the same access model.
- Dashboard
- Brands
- Domains
- Users
- Verification
- Login history
- User CRM
- Deposits
- Withdrawals
- Wallets
- Transactions
- Game list
- Play history
- Active sessions
- Betting reports
- Bonus management
- VIP levels
- VIP benefits
- Points
- Agents
- Affiliates
- Commission reports
- Pages
- Translations
- Tickets
- Support settings
In practice
How it feels to use.
- 01FindSearch the player or the record.
- 02ReviewCash, sessions, bonuses and tickets together.
- 03ActReply, add a note, save a bonus draft or a VIP change.
- 04RecordEvery change stays with the record.
Who uses it
Teams that live in PAM+.
FAQ
PAM+: common questions
Does PAM+ replace our player account platform?
PAM+ is an operational workspace over your platform's data. It reads your records and maintains selected ones, such as tickets, bonus drafts and VIP configuration.
Can PAM+ award bonuses or pay withdrawals?
PAM+ holds bonus drafts, policy settings and payment views. Awarding bonuses and executing payments depend on integration with your platform, set up with you.
Who can see player data in PAM+?
Access follows the same roles and permissions as the rest of Bounty, and login history is recorded.
The rest of the workspace
Works with the other three.
Related reading
See PAM+ on your own data.
Book a pilot. We set Bounty up in your environment with your data and definitions.
Pilot: your data, in your environment. Demo: sample data, access reviewed within one business day.