Every team in its own tool
Marketing, finance, risk and support each see a slice, and nobody sees the whole.
One operating picture, every team.
See the whole operation in one workspace, from the morning numbers to the player who needs a call, with clear ownership and a record of what was done.
Ask BountySample data
TodayEvery team sees a slice, and nobody sees the whole day.
Pending over 24h38+21
Open RG cases174 missing
WhyWithdrawals and RG cases are the biggest queues this morning.
Sound familiar?
What slows teams like yours down.
Handovers fall through gaps
A player issue crosses three teams and loses its history on the way.
No line of sight on the day
What needs attention this morning is spread across inboxes and dashboards.
What you use
The parts of Bounty your team lives in.
- Daily Flash and Live Activity for the morning
- The shortlist of players and cases that need action
- Players, payments and tickets in one workspace
- Support tickets with conversation and internal notes
- Overview across marketing, players and finance
- Adoption monitoring by team
What makes it different for COO and head of operations
What your team gets that a dashboard cannot give.
- A morning shortlist, not another dashboard.Bounty Pulse re-scores players as they act or nightly, as you choose, and turns the base into today's actions: prioritised groups with their projected value, ready to inspect, export or send.
- Answers become owned work.Comment on an answer, mention a colleague and track it in a shared queue. The discussion stays next to the evidence, and nothing gets lost after the meeting.
- A back office in the same workspace.PAM+ brings players, payments, wallets, bonuses, the VIP programme, agents, affiliates and support tickets into the same place as the analysis.
A typical day
How the work flows.
- 01ScanThe morning view shows what moved and what is pending.
- 02RouteAssign the issue to the team that owns it.
- 03CoordinateMention, hand over and follow through in one place.
- 04RecordDecisions and cases stay with the player.
Over time
Fewer tools, one workspace.
Start with the morning operating view. Over time, bring the cross-team handovers, the pending queues and the adoption picture into Pulse, PAM+ and Insights, so the operation runs from one workspace instead of many.
FAQ
COO and head of operations: common questions
Does Bounty connect the teams' work?
Yes. Chat, Insights, Pulse and PAM+ share one sign-in and one set of definitions, with mentions, assignment and an inbox so work crosses teams without losing its history.
Can I see who is using it?
Yes. Usage monitoring shows which teams are active and who needs onboarding, so a rollout does not stall.
How is access controlled across teams?
Access is set per product and category, so each team sees its own scope, and login history is recorded.
Does delivery and enforcement happen automatically?
Messages and bonuses, yes: Pulse prepares and sends them through your connected channels, within the rules and approvals you set. Enforcing limits on your platform depends on integration and is verified during onboarding.
Other teams
Bounty across the operation.
- Head of BI and DataClear the ad-hoc queue and keep one set of numbers.Explore
- VIP and retentionSee value, lifecycle and risk for every high-value player.Explore
- CRM and marketingSpend bonus budget where it earns, and plan the next campaign.Explore
- FinanceExplain the P&L, cashflow and payments in minutes.Explore
Related reading
Bring Bounty to your team.
Book a pilot. We set it up in your environment with your data and definitions.
Pilot: your data, in your environment. Demo: sample data, access reviewed within one business day.