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Book a Pilot

The whole player story, one screen.

Support and operations teams find a player, see their cash and session history, and work the ticket without switching tools.

Book a Pilot
Ask BountySample data
TodayAgents jump between five admin tools to answer one ticket.
Withdrawals€1.1M+19%
Pending over 24h38+21
Pending withdrawals by reason
KYC check17
Manual review11
Provider delay7
Other3

WhyA big sportsbook weekend raised payouts, and KYC checks are the main cause of the backlog.

Sound familiar?

What slows teams like yours down.

Five tabs per ticket

Payments, sessions and notes live in different systems.

History gets lost

What was said, and why, is buried in inboxes.

Settings scattered

Bonus rules, VIP levels and content sit in separate admin tools.

What you use

The parts of Bounty your team lives in.

PAM+Player access management, the back office.
  • Players, deposits, withdrawals, wallets and play history
  • Support tickets with conversation and internal notes
  • Bonus, VIP, pages and translations in one admin
Bounty PulseThe AI CRM built for iGaming.
  • Player search and player detail

A typical day

How the work flows.

  1. 01FindSearch the player and open the profile.
  2. 02ReviewCash, sessions and bonuses in one view.
  3. 03RespondReply and add internal notes on the ticket.
  4. 04RecordThe ticket history stays with the player.

FAQ

Player operations and support: common questions

Is PAM+ a replacement for our player account platform?

PAM+ is an operational workspace over your player, payment and commercial data. It reads your platform's records and maintains selected ones, such as tickets, bonus drafts and VIP configuration.

Can support reply to players from Bounty?

Tickets, replies and internal notes are recorded in PAM+. Sending through external channels depends on your connected support channels.

Who can see player data?

Access is set by role, product and category, and login history is recorded.

Other teams

Bounty across the operation.

Bring Bounty to your team.

Book a pilot. We set it up in your environment with your data and definitions.

Pilot on your data

Pilot: your data, in your environment. Demo: sample data, access reviewed within one business day.